More Glitches in the ATS Matrix

[purplemer]

In the same boat as you know. I tried to reset my password and i get this..

Message could not be sent.Mailer Error: SMTP connect() failed.

I would guess its a hack.. Thats me locked out too.

Happy days

)))


First off, I apologize for posting this here if I’m off base. However, I don’t know how else to get the message across.

Ever since the lockout of October, I’ve never been able to get my password straight. The issue is this, I use two devices for the most part, to use ATS. An iPad and an iPhone. Since October, I’ve never been able to get the passwords reset on both devices correctly. I start with the iPad password reset, then do the iPhone — but it won’t take on both. 

I’ve spent hours trying to reset them both correctly on both, to no avail. Due to this, I’ve been running off of temporary passwords for months. Having to do ‘password recovery’s’ every 30 days to maintain access to ATS.

I didn’t want to make a stink because I knew the mods were dealing with too many questions. 

Here is the meat. The password reset just happened again and I’m completely locked out. 

This is what it says when I do password recovery (I’d post a screenshot but it shows my email address):

Message could not be sent.Mailer Error: SMTP connect() failed.

Is the water coming over the rails of the titanic? It seems that most the problems are transpiring on the login side, and have been compounding.

I’d really appreciate any help I can get!

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Yes.

There's no problem with that, the problem is if you forget your password and ask for a reset, as the system will try to send you an email with a temporary password. As the sending of emails is not working you will never get it and cannot log in.


My password was getting reset regularly. Its auto saved and no longer worked. Every time this happened i would just ask for a reset. Today i tried am locked out.  Peeps have been sending me emails for a while trying to get my email address. I guessed it was some kind of fishing. Looks to me like a hack tbh..