10-25-2024, 06:20 PM
(10-25-2024, 06:48 AM)Maxmars Wrote: I'm sure some of us have hit that wall..., trying to cancel recurring charges of 'subscription services' or 'licensing' that keep recurring even after the desire to cancel is duly expressed.
I offer as an example my own struggles trying to cancel several such contracts for "anti-virus," gaming subscriptions, etc.
Six months ago I started getting a Xbox charge of $89 every month. I do not have a Xbox or any Microsoft product. I called Microsoft and they could only find the charge with a login ID.
I don’t log in because I don’t have any of your products I told them. The guy said he can’t help me.
I called capital one credit card and somehow they have $89 reacuring charge every month listed! They sent me a new card and added the $89 Microsoft fee in my billing cycle on the 26th of every month.
I have called 5 times and they cancel my card and still keep the $89 fee in my capital one account. It’s been six months.
No one cares or will help me!
Be kind to everyone!
