11-08-2024, 11:32 AM
Reportedly some consumers of faulty 13th- and 14th-generation CPUs are gathering to challenge Intel over the problems that surfaced after they marketed their CPUs.
From ArsTechnica: Man sick of crashes sues Intel for allegedly hiding CPU defects
One frustrated customer wants to force Intel to pay untold millions in damages, claiming the company deceptively marketed faulty 13th- and 14th-generation CPUs as "enabling amazing experiences to happen on the PC," when instead products were prone to crashes and blue screens.
In a proposed class action, a New York man, Mark Vanvalkenburgh, said that he regretted falling for Intel's marketing of its 13th-gen CPU as "the world’s fastest desktop processor" capable of delivering "the best gaming, streaming and recording experience" available today.
He and possibly millions of others "reasonably" believed both the 13th- and 14th-gen CPUs would "perform as advertised"—only to discover they'd purchased a reliably "unstable" product triggering "random screen blackouts and random computer restarts" that PC Mag warned perhaps caused "permanent" CPU damage...
Kind of reminds me of "It's safe and effective" and discovering that a better description would have been "sudden and unexpected." Must be a 'corporate' marketing strategy.
"Intel had a duty to disclose the defect because the defect is material and Intel possessed exclusive knowledge of it," his complaint said, citing pre- and post-release testing that Intel conducts that likely also flagged the issues. "Only Intel had access to those test results. Intel also monitors return rates, and reports of defects. Intel has exclusive knowledge of that information," and allegedly failed to share it with customers.
Reportedly, not all of those CPUs were defective... but it lacks specifics in detail so I'm not sure this is safe to ignore...
From ArsTechnica: Man sick of crashes sues Intel for allegedly hiding CPU defects
One frustrated customer wants to force Intel to pay untold millions in damages, claiming the company deceptively marketed faulty 13th- and 14th-generation CPUs as "enabling amazing experiences to happen on the PC," when instead products were prone to crashes and blue screens.
In a proposed class action, a New York man, Mark Vanvalkenburgh, said that he regretted falling for Intel's marketing of its 13th-gen CPU as "the world’s fastest desktop processor" capable of delivering "the best gaming, streaming and recording experience" available today.
He and possibly millions of others "reasonably" believed both the 13th- and 14th-gen CPUs would "perform as advertised"—only to discover they'd purchased a reliably "unstable" product triggering "random screen blackouts and random computer restarts" that PC Mag warned perhaps caused "permanent" CPU damage...
Kind of reminds me of "It's safe and effective" and discovering that a better description would have been "sudden and unexpected." Must be a 'corporate' marketing strategy.
"Intel had a duty to disclose the defect because the defect is material and Intel possessed exclusive knowledge of it," his complaint said, citing pre- and post-release testing that Intel conducts that likely also flagged the issues. "Only Intel had access to those test results. Intel also monitors return rates, and reports of defects. Intel has exclusive knowledge of that information," and allegedly failed to share it with customers.
Reportedly, not all of those CPUs were defective... but it lacks specifics in detail so I'm not sure this is safe to ignore...
